Privacy notice

Bulk Business Box App is the responsible party for information processed through BBB App. Privacy and information requests may be sent to businessboxapp@gmail.com.

We process account contact details, company profile information, subscription and payment references, service requests, compliance-planning answers and documents you deliberately upload. We record administrative actions for security, support and accountability.

Do not provide passwords, one-time PINs, CAPTCHA answers, banking logins or SARS Tax Compliance Status PINs. Complete protected identity and declaration steps directly on the relevant official portal.

Information is used to provide requested services, operate business workspaces, organise evidence, calculate planning reminders, manage payments, communicate fulfilment progress, prevent misuse and meet applicable legal or accounting duties. BBB App does not sell personal information.

We use contracted technology providers for authentication, hosting, databases, private file storage and payments. A registered accountant or another authorised specialist may receive only the information needed for a service after the customer has requested that service. Canva receives content only when a user chooses to connect or open Canva.

Essential authentication, security and session storage is always enabled so the account and service can work safely. Optional analytics and marketing choices are separate, off by default and saved by version and time; signed-in choices are also saved to the account. You can reopen Cookie settings in the footer to change or withdraw either choice. No non-essential analytics or marketing code currently runs. Any future integration must check the relevant saved consent before loading.

A minimal first-party preference cookie remembers a visitor’s choices. Cookie marketing permission applies only to optional browser technologies; it is not consent to receive direct marketing by email, SMS, WhatsApp or another channel, which is handled separately. We do not use optional cookies to gate access to core account features.

Payments are processed on Paystack-hosted checkout. BBB App receives transaction references and payment status for fulfilment and accounting, and does not store full card details. Subscription purchases recur monthly until cancellation is processed; cancellation stops future renewal and access continues through the already-paid period. Refund eligibility is assessed under the published Terms and applicable law; no automatic or guaranteed refund is promised.

Paystack Test Mode checkout is available in Preview only and does not take a real payment.

Records are kept only while needed for an active account, service delivery, dispute handling, security or a legal retention duty. You may request access, correction, objection or deletion. Some transaction, tax or audit records may need to be retained after an account closes. Deletion from backups follows the relevant provider’s backup-expiry cycle.

BBB App uses authenticated access, company-level membership checks, private document storage, audit events and encrypted HTTPS transport. No internet service is risk-free. If we reasonably believe protected information has been compromised, we will investigate and make required notifications.

You may ask what information we hold, request a correction, withdraw optional consent, object to processing or lodge a complaint with South Africa’s Information Regulator. Withdrawing information may prevent us from completing a requested service.